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Reviews

Reviews

At Modern Comfort HVAC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Modern Comfort HVAC

5

(Based on 9 rated reviews)

22-Oct-2024

Product or service reviewed: Furnace cleaning and inspection, ecobee smart thermostats

I cant say enough good things about Mitchell. We had him come to do a routine fall checkup and cleaning of our two furnaces and he was professional, meticulous and thorough. He was careful to communicate as he was working, answering my questions and concerns. He spotted a few bad cracks in one furnaces exhaust duct and had it replaced during the next visit. He also installed two new smart thermostats and walked me through the setup and programming to make sure I understood. And perhaps the best thing of all is Michael will actually communicate with his customers, show up on time, and follow through with agreed-upon services. I highly recommend Modern Comfort!

Dennis Horn
Shelbyville

05-Sep-2024

Product or service reviewed: AC INSPECT AND CHECK FREON LEVEL

ANSWERED THE PHONE QUICKLY CAME BY THAT DAY VERY SMART YOUNG MAN ADRESSED THE ISSUES AND EXPLAINS THE TASK AT HAND WILL CALL AGAIN WHEN NEEDED FOR SURE

STEVE
SHELBYVILLE KY

25-Jun-2024

Product or service reviewed: AC repair

Mitchell expertly fixed a noise problem coming from my inside air conditioning unit, and although sounds can be tricky to diagnose, he stuck with the investigation until he found and fixed the problem: the lower duct plate (that sits on the floor because the unit is not mounted above ground) had come loose and was being sucked upward to fall loudly back into position at the end of each cycle. I appreciated Mitchells friendly demeanor, comprehensive knowledge of HVAC systems and adoption of technology. We communicated via text, including updates on scheduling and arrival times, and the bill was sent electronically. I would not hesitate to use Modern Comfort again and will recommend their service to others. Thanks!

Jeff
Shelbyville, KY

09-Oct-2023

Product or service reviewed: AC unit repair

Technician: Mitchell

Very professional, prompt, and through. Will definitely be calling again!

Amy Barrett
Shelbyville

01-Oct-2023

Product or service reviewed: AC Unit repair

Cannot recommend Mitchell and his services enough. Texted him about a problem with our AC unit and he had availability to come check it out the following day. It was a simple fix that he identified quickly and walked me through how to repair should it ever happen again. I appreciate his responsiveness and attention to detail - thank you Mitchell!

Michael Murphy
Shelbyville, KY

03-Jun-2023

Product or service reviewed: Replacement of Furnace and Air Conditioner

Quality and friendly service, I would recommend this company, owner and employees to anyone needing their services!!!

Scott Wibbels
Shelbyville, KY

25-Apr-2023

Product or service reviewed: Spring maintenance

Modern Comfort has my support. They provide personal service in that they are willing to take the time to explain procedures and products that might need replacing. They dont try to oversell. Honest people. I would recommend them to friends and family.

Laura
Shelbyville, Kentucky

14-Mar-2023

Product or service reviewed: New HVAC system

Very courteous, professional service. Definitely will use them and again and would recommend them to anyone! Great group!

Keith Hicks
Shelbyville, KY

14-Jun-2022

Product or service reviewed: Routine maintenance

Technician: Bryant

Our unit wasnt working as well as it used too on a hot day, so we called Modern Comfort and Bryant came out the same day we called and looked at our unit, cleaned it and got it back working up to its standard. Our unit is 20 years old and he never pressured us to just get a new unit, he did everything he could to get ours working again! Honest company and willing to help out in any way! Will definitely be using them when its time to officially replace our unit.

Kirsten Ramales
Shelbyville KY